Privacy Policy

Introduction

Welcome to http://therapy-for-adults-pain-management.denvermentalhealthcare.com (hereafter referred to as “Therapy for Adults Pain Management” or “we”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at http://therapy-for-adults-pain-management.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us and made available for download.
Online services offered through our platform.
Products purchased or accessed through our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

Authorized User Activity: When you use our applications or services as an authorized user, we collect and process data necessary for service provision and improvement.
Website Visits: Information is collected when you visit our websites, including browsing behavior, IP addresses, and referral sources.
Communications: We may reach out to you via email, phone, or SMS for newsletters, promotional offers, or customer support. You have the option to unsubscribe from these communications at any time.

Personal Data Collection

We gather various types of personal data to enhance your user experience and improve our services. The categories of information we collect include:

Account Information: Details required to create and manage your account, such as name, email address, and password.
Payment Information: Transaction details, billing addresses, and payment methods for purchasing our products or services.
Financial Information: Bank account numbers, tax identification numbers, and financial records related to transactions.
Purchase Information: Products or services purchased, order history, and associated shipping details.
Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and data from mobile applications.
Location Data: Geolocation information provided by your browser or device when you interact with our location-based services.
Feedback: Your responses to surveys, reviews, or feedback forms to improve our products and services.
Social Media Information: Data from social media platforms when you choose to log in or share content from our site on these platforms.
Product Information: Details about the products you view, purchase, or interact with on our platform.

We acquire this data through direct user input, automatic collection technologies (like cookies and browser fingerprinting), and third-party service providers who assist us in delivering services.

Cookies

To enhance your experience and understand how users engage with our site, we use cookies. Cookies are small text files stored on your browser or device by our website. They are categorized as:

Strictly Necessary: These cookies enable core features like login, account management, and access to secure areas of our site.
Preference: Used to remember user preferences and settings, enhancing the overall user experience.
Analytics: Tracking user behavior on our site helps us understand how to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to restrict or delete specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is accomplished, we delete or anonymize the data securely.

Security Measures

We prioritize the protection of your personal data and implement robust security measures:

Employing encryption for data in transit and at rest to safeguard sensitive information.
Utilizing secure third-party processors who adhere to strict privacy and security standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
Restriction: Limiting our use and disclosure of your data under specific circumstances.
Portability: Obtaining your personal data in a structured, commonly used format for transfer to another controller.
Objection: Opposing the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right to be free from discriminatory decisions based on personal data.
Data Portability/Withdrawal of Consent: You can withdraw consent for specific data uses at any time without impacting the lawfulness of processing before withdrawal.

To exercise these rights, please contact our Data Privacy Team via the provided contact details.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, requests for data access, corrections, or privacy-related inquiries, please contact us:

Email: contact@therapy-for-adults-pain-management.denvermentalhealthcare.com
Postal Address: [Provide the physical address if applicable]

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.